Quality Assurance

At Key Cleaning Services, we believe in managing proactively. Quality assurance is an ongoing process for all accounts. It begins with proper training of each employee in the methods to achieve Key’s high standards for all work tasks. A Supervisor evaluates all assigned workers nightly. Managers visit each site on a regular interval and an inspection report is generated.

Inspection reports are reviewed with the Supervisor and the employee responsible for that site. Follow up inspections are performed within 24 hours of any negative inspection. Key Cleaning Services Inc. maintains an active public relations program of personal on-site contact, along with on-going quality assurance inspections. The combination is “Key” to providing a successful overall preventative maintenance program for each facility.

 

Emergency Cleaning

Unexpected events happen and some require an emergency cleanup. Timing is critical in these situations to prevent further damage and preserve a healthy environment. Key Cleaning Services is available 24/7 to handle these emergencies. As emergency cleaning issues arise, they will be dispatched to a Key Cleaning Area Supervisor for immediate response.

• As emergency cleaning issues arise, they will be dispatched to a Key Cleaning Area Supervisor for immediate response.
• Key Cleaning Supervisors and Managers are provided with cell phones to facilitate immediate
  responses in a timely and prompt fashion.

 

Security and Safety

At Key Cleaning, we take safety very serious. All Key Cleaning employees are orientated in security and safety procedures, including cleaning chemicals, equipment, and physical safety. In addition, all employees are background checked and random drug screens are performed. When you choose Key Cleaning, you are choosing a reliable, professional, well-trained cleaning team!